1. Continue providing the best, most helpful customer service to every single customer who calls or emails us this year.
Our DANCE Partners are some of the best in the business at helping our customers and we want to build even better customer service this year. That’s why if you call in and hear your DANCE Partner is in a meeting, there’s a good chance they are participating in a training session, product seminar, or account review with managers. We do this to ensure we provide you with the most experienced and qualified DANCE team to help answer any supply question you may have. Keeping up with our FEEL THE LOVE slogan, we strive to accomplish this with a smile you can feel through the phone every time you call in and hear “It’s a FUN day at SunDANCE.”
2. Continue to improve the online shopping experience for our customers.
2012 was a great year for SunDANCE as we opened our website to allow link sharing and easier web navigation. In 2013 we will continue our push to be the premier online resource for purchasing office supplies online. For starters, a brand NEW FEATURE now allows customers the ability to customize and design their own custom stamps online quickly and easily with our new TRODAT micro-site. To access this new tool, search TRODAT on sundanceoffice.com, click the customize button (located where add to cart typically appears). This feature allows you to add logos, images, addresses, names and more to any available stamp you desire. Click here to view the tutorial video.
3. Provide the most accurate and timely delivery service to our customers with every order.
In 2012, we encountered positive challenges due to growth that caused us to rethink our everyday delivery practices. This evaluation spurred multiple changes in our warehouse and drivers’ responsibilities; because of these changes, in 2013 we are striving to see the highest order fulfillment rate in the 26-year history of our company.
We told you our New Year’s Resolutions, now tell us yours!
Reply to this post with your resolutions and be entered to win a FREE $10 Target Gift Card!
Post a New Years resolution of your own for 2013 in the comments section below and be entered in a drawing to WIN a $10 Gift Card to TARGET. Share this post for an additional entry into the drawing.
Drawing will be held Monday, January 14th.
I need to get more organized. Sometimes it seems I waste too much time just planning what I have to do instead of actually accomplishing anything. that has to change.
Started a new job this year. My resolution is to become more knowledgeable in my position so I can effectively and efficiently help all those who depend on me.
I would like to take more time to document memories and step out of my comfort zone - try new foods, new places, new clothes, new things. Happy New Year!
personal - i really just wanna fit in my skinny jeans again!
work place - time management! i always have soo much to do and i just always feel like im everywhere all the time.
Clean up, organize, simplify!! Trying to be stress free everywhere!
I am with you on that stress free, and get much more organized!! You go girl
To get organized at work and home. With the help from Sundance and their hugh choice of items, I think I can get that
accomplished.
My new years resolution is to be more upbeat, uplifting, patient, kinder and grateful. I always try to be this, but I can always improve!
I want to become more flexible - physically that is. As I have grown older, just working out does not do it. I need yoga or more stretching
To think positively, work hard but make time to relax as well and to be happy!
I want to get my office and my life more organized this year!
So I can focus more time on what is important in life and work!
I would like to get back to working on my family genealogy stuff, and take more pictures and hang more up out of the millions I already have…
Build up my stamina by walking every day for my trip to Germany.
Get the rolling files organized at the office
I plan to become more active in my church in our outreach to those less fortunate. Maybe a mission trip to another country or just in my community.
Just started a new job after a couple of years
retirement. Just want less stress and more money and to
get my life back on track…………………
My resolution is to exercise at least 4 days a week (Insanity workout and stepper/treadmill), drink more water and less Diet Coke, and eat more healthy foods.
I need to control clutter and purge!
I want to exercise more.
My New Year’s resolution is to try to commit at least 3 acts of kindness a day.
Go to the gym throughout the whole year, to improve on mental health and stress, not just the 1st few months.